Cancellation & Appointment Policy
Respecting Your Time & Ours
At Your Me Time Massage, your time is just as valuable as your therapist’s.
These policies are in place to ensure a smooth, respectful, and restorative experience for every client.
Appointments
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All sessions are by appointment only and must be booked through our website or by direct contact.
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We do not accept walk-ins or same-day appointments
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Please arrive no more than 5 minutes before your scheduled time to allow for proper sanitation and session preparation.
Rescheduling & Cancellations
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A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
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Cancellations made with less than 24 hours’ notice may be charged 50% of the session fee or result in forfeiture of deposit.
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Same-day cancellations or no-call/no-show appointments will be charged 100% of the session fee.
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If using a gift card, membership session, or package, the full session will be forfeited.
Late Arrivals
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Arriving more than 10 minutes late may result in cancellation of your session.
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In such cases, deposits will be redeemed, and the session will not be rescheduled.
Illness Policy
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If you are feeling unwell, please text or leave a message at (706) 910-3033 as soon as possible.
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This helps protect both clients and therapist and maintains a healthy environment.
Payments
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Payment is due at the time of service or pre-paid when booking online.
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Accepted forms of payment include:
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Credit/Debit Card
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HSA/FSA (where applicable)
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Approved insurance referrals (must be discussed before booking)
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Gratuity is never expected but always appreciated.
Client Expectations
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Clients must arrive clean, sober, and on time.
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Any inappropriate behavior will result in immediate termination of the session without refund.
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First-time clients must complete all required intake forms prior to their appointment. No exceptions.
Thank you for understanding and honoring these policies.
They allow us to provide a calm, focused, and high-quality experience for every client.
Your Me Time Massage